Website Navigation: The Copy Around the Menu
Most navigation problems are naming problems. How to label pages after customer jobs, order the menu, write orienting sentences and test with five people.
Planning what to publish, for whom and how often, including a content calendar a small team can keep and a way to decide what to stop making.
Most navigation problems are naming problems. How to label pages after customer jobs, order the menu, write orienting sentences and test with five people.
Build buyer personas from five customer interviews instead of guesswork. What to ask, the four details that change your copy, and what to leave out.
Monthly, weekly or daily? The honest answer depends on how much research each post needs and whether anyone is waiting for it. Here is how to choose a publishing rhythm you can actually sustain.
Most content calendars die in week three. This one is built around capacity, approval and a four-week queue — with the fields that matter and the ones that are just decoration.
A single well-researched article can carry a month of distribution. Here are ten formats worth making from one piece, the order to make them in, and the trap that makes repurposing feel spammy.
Content rarely converts on the first visit. A measurement model that tracks assisted conversions, branded search and pipeline influence — without pretending attribution is perfect.