Scope of work
Every project is defined in a written brief and a fixed quote. Work outside that scope is quoted separately before it begins.
Revisions
Two revision rounds are included on each deliverable. Revisions must stay within the approved brief and outline. Additional rounds or a change of direction are charged as new work.
Payment
Projects longer than two weeks require a 50% deposit before work starts, with the balance due on delivery. Short projects are invoiced on delivery.
Ownership
On full payment, you own the delivered copy and may publish it without restriction. We retain the right to reference the type of work in general terms unless you ask us not to.
No performance guarantee
We do not guarantee search rankings, traffic or sales. Content quality is within our control; search algorithms and market conditions are not.
Accuracy
We research claims and cite sources where appropriate, but clients are responsible for verifying product specifications, legal claims and regulated statements before publishing.
Cancellation
Either party may cancel a project in writing. Work completed up to the cancellation date is payable.
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