Why briefs fail

A brief fails when it describes a demographic instead of a person, an aspiration instead of an action, and an instruction ("add statistics") instead of material the writer can actually use. The result is a fluent draft that says nothing specific, and two weeks of revisions.

The fix is not a longer brief. It is a brief that answers four questions and stops.

The template

READER
One sentence describing a specific person and their situation.
e.g. "A shop owner whose website gets visits but no enquiries."

OUTCOME
The action the reader should take after reading.
e.g. "Request a page audit."

ANGLE
The argument, in one sentence.
e.g. "The product pages, not the ad budget, are the problem."

PROOF
Data, quotes or documents the writer may use.
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MUST INCLUDE
Sections, keywords, internal links.
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MUST AVOID
Banned claims, tone, competitors, legal restrictions.
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FORMAT
Word range, CMS requirements, meta copy needed, deadline.
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CONTACT
Who approves the outline and the draft.

How to fill each field

  • Reader. Describe one person and what they are deciding. Quote a real customer email if you have one.
  • Outcome. Write the action, not the feeling. "Book a call" is an outcome; "build awareness" is not.
  • Angle. If you cannot state the argument in one sentence, the article is not ready to be written.
  • Proof. Two real data points beat ten generic statistics your competitors also cite.
  • Must avoid. List phrases legal or a past editor rejected. This saves a rewrite.
  • Format. A word range, not an exact count. Say whether an FAQ block is needed.

The habit that saves the most time

Approve the outline before the draft. An outline costs thirty minutes and exposes a wrong argument while it is still cheap to change. If you cannot summarise the article from its headings, the structure is not ready.

A brief that takes fifteen minutes to write saves two rounds of revisions.

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